Q:Are you the factory or the trading company?
A:we are the factory in Shenzhen,we can OEM/ODM for you.
Q:Can I customize the machine I order? A:Absolutely YES,we can customized as your requirement (including model and software system), we have own design team and technology team.
Q: What's your MOQ? A: Generally, our FOB MOQ is 10 sets, but we can provide 1 SET FOR SAMPLE.
Q: How long is delivery time? A: The delivery would be with in 5-15 DAYS according to the order quantity/ model/ size of the screens.
Q : Do you have stock? A : yes, we have 1000 UNITS of various size and model for normal model per month.
Q: How long is the warranty time for your company? A:We usually offer 1 YEAR warranty after the delivery, but our product screen is LG screen, service life is 8-10 years, 1 year warranty is for one set hardware product(including accessories), we also can provide more warranty time according to actual requirement.
Q:What payment method your company accept? A:We accept most of the payment methods, it is mainly by TT/Western Union.
Q : why we can trust you? A: First, our company has been in Alibaba.com for many years and have been golden suppliers for years.what'smore,we've got quite a lot authority certificates,for example, ISO9001, ISO14000,CE,CC,RoHS,FCC,Alibaba onsite check certificate. Second, we have own manufactory, can provide one full set service: design-produce-installation-test-package and so on, package usually is carton/ wooden/ flight case for choice. we also can provide custom service according to requirment.